Skip to main content
Knowledge Base
Search
Back to website
Sign in
Rocket Dollar
Support
Support
Support FAQs
How do I enter and exit an investment with a Rocket Dollar account?
How do I unsubscribe?
What is KYC? (Know your customer regulations)
How often do I receive statements from Rocket Dollar?
Contacting the Support Team
How do I ask for support at Rocket Dollar?
What are Rocket Dollar's Support Hours?
Transfers
What is a medallion signature?
Troubleshooting
I had a date of birth issue at signup
I'm having trouble signing up with my computer and/or web browser...
I'm having trouble uploading my driver's license...
Complaint Handling Policy
What is Rocket Dollar's Complaint Policy and Handling Process?